Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

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Firstly well done on another excellent QN magazine.
Print quality and make up is superb. Good feedback already.
All logistics professionally sorted!

David Calow,

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The Diagnostic Atlas job arrive to day, I just wanted to say that Richard was delighted and thought it was a great job!! There is going to be another similar one shortly (not sure when) and we will definitely use Flexpress for that one as well!

Janet Bassett,

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Thanks for delivering the Publications Catalogue so promptly – they look great too.

Carol Mackerness,

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Just wanted to thank you for turning around the co-op leaflets so quickly especially given the unsatisfactory artwork that I first forwarded. This is greatly appreciated.

Gavin George,

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Just wanted to place on record for the quick turnaround and quality of the Orders of service.

Chris Jackson,

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Customer Complaint and Quality Issues

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