Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

Can't find what you're looking for?

I just wanted to contact you and say thanks for the great customer service and assistance you gave me. We had never used you before and due to the service and the folders we received, we will be contacting you again in the future.

Jamie Owen,

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A small note to say a big thank you for your help with our recent order. I really appreciated you checking in with us before going to print and for your help in posting to two addresses.

Jo Kimball,

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You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.

John Burns,

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Just wanted to thank you for turning around the co-op leaflets so quickly especially given the unsatisfactory artwork that I first forwarded. This is greatly appreciated.

Gavin George,

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Firstly well done on another excellent QN magazine.
Print quality and make up is superb. Good feedback already.
All logistics professionally sorted!

David Calow,

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Customer Complaint and Quality Issues

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