Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

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Just wanted to thank you for turning around the co-op leaflets so quickly especially given the unsatisfactory artwork that I first forwarded. This is greatly appreciated.

Gavin George,

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Wanted to thank you all for your help this year with my print requirements - Flexpress really are terrific printers!

Emma Swales,

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Thanks for delivering the Publications Catalogue so promptly – they look great too.

Carol Mackerness,

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The Diagnostic Atlas job arrive to day, I just wanted to say that Richard was delighted and thought it was a great job!! There is going to be another similar one shortly (not sure when) and we will definitely use Flexpress for that one as well!

Janet Bassett,

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Once again Flexpress have come up trumps.
Thank you for doing the books for us, absolutely perfect, in time, on budget - what more could I ask.
Definitely be doing business again.

Alan Fossey,

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Customer Complaint and Quality Issues

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