Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

Can't find what you're looking for?

Just wanted to place on record for the quick turnaround and quality of the Orders of service.

Chris Jackson,

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We have received the songbook and we are delighted with both the printing and the service. Thank you very much. I shall mention your company on Facebook today.

Vivien Richardson,

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Thanks for delivering the Publications Catalogue so promptly – they look great too.

Carol Mackerness,

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I wanted to give you a big thank you for delivering the Twist frame so quickly. From the time I sent the first email to the afternoon you set it up took less than 5 working days. Amazing turnaround and outstanding service as always. I've received excellent feedback from our Product Manager and MD, it looks great.

Maryline Kennedy,

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Just wanted to thank you for turning around the co-op leaflets so quickly especially given the unsatisfactory artwork that I first forwarded. This is greatly appreciated.

Gavin George,

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Customer Complaint and Quality Issues

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