Customer Complaint and Quality Issues

Your Contact Details

About Your Job

Please upload an image of the issue:

Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

Can't find what you're looking for?

You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.

John Burns,



I wanted to give you a big thank you for delivering the Twist frame so quickly. From the time I sent the first email to the afternoon you set it up took less than 5 working days. Amazing turnaround and outstanding service as always. I've received excellent feedback from our Product Manager and MD, it looks great.

Maryline Kennedy,



Just wanted to say many thanks again for the continued good service this year.

Jeremy Naylor,



Thank you the handbook was excellent. A top class job and we are all happy

Robert Bryce,



Can I thank you all at Flexpress for your fantastic service and printed materials this year for (my company), for Leicester Art Week and for my friend, Jane. I know Jane has found your support invaluable (and has probably saved her sanity!)

Lucy Phillips,







Customer Complaint and Quality Issues

Can't find what you're looking for?

Shh. Only registered users get to find out about our special website features and secret deals