Customer Complaint and Quality Issues

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Please note that we will require the return of any faulty goods to establish the cause of the error.

In the event that a complete reprint or refund is required, the whole of the faulty job will require returning.

Due to the nature of some of the processes involved we may not be able to reprint small percentages of jobs using the original process.

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You did an excellent job for us in July, our customer was delighted, and he's not an easy one to please.

John Burns,

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A small note to say a big thank you for your help with our recent order. I really appreciated you checking in with us before going to print and for your help in posting to two addresses.

Jo Kimball,

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Once again Flexpress have come up trumps.
Thank you for doing the books for us, absolutely perfect, in time, on budget - what more could I ask.
Definitely be doing business again.

Alan Fossey,

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Wanted to thank you all for your help this year with my print requirements - Flexpress really are terrific printers!

Emma Swales,

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Firstly well done on another excellent QN magazine.
Print quality and make up is superb. Good feedback already.
All logistics professionally sorted!

David Calow,

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